Privacy Policy
Introduction
LSVG Design values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with us through our website, email, or direct communication.
By using our website or engaging our services, you agree to the terms of this policy and consent to the collection and use of information as outlined.
2. Information We Collect
We collect and store the following types of personal and business information when voluntarily submitted:
Name and surname
Business name
Contact details (email address, phone number)
Business information provided for design or marketing purposes
Project briefs and related correspondence
Website usage data (via cookies and analytics tools)
How We Use Your Information
Your information is used solely for the purpose of:
Communicating with you regarding enquiries or projects
Delivering our graphic design, website, and digital marketing services
Improving our website’s performance and user experience
Managing client records and project workflows
Complying with legal and tax obligations
We will never sell or share your personal information with third parties for marketing purposes.
Information Protection
We take reasonable, industry-standard precautions to ensure your information is kept safe from loss, unauthorised access, misuse, or disclosure. These measures include secure storage, password protection, and SSL encryption for web communications.
Under the Protection of Personal Information Act (POPIA), you have the right to:
Access your personal data
Request correction or deletion
Object to data processing
Lodge a complaint with the Information Regulator of South Africa
To exercise these rights, please contact us at info@lsvgdesign.co.za.
Artwork Ownership & Intellectual Property
All original designs, concepts, and creative material produced by LSVG Design remain the intellectual property of LSVG Design until full payment is received. Upon final payment, clients are granted full ownership of the final approved artwork (unless otherwise agreed in writing).
We reserve the right to display completed projects in our portfolio or marketing materials, unless explicitly requested not to by the client.
Client Confidentiality
We respect the confidentiality of your brand and business. All information, strategies, content, or data shared during a project will be treated as strictly confidential and will not be disclosed to any third party without your written consent.
Cookies & Website Tracking
Our website may use cookies and analytics tools (like Google Analytics) to improve performance and user experience. You can adjust your browser settings to disable cookies if preferred.
Third-Party Links
This website may contain links to external sites. We are not responsible for the content or privacy practices of those websites. We recommend reviewing their policies separately.
Updates to This Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
Contact Us
For questions, concerns, or requests regarding your data or this policy, please contact:
📧 info@lsvgdesign.co.za
📞 +27 82 448 9463